Log of site issues

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Re: Log of site issues

Postby Pengwin » Wed Jun 17, 2020 9:42 pm

The site has been very slow for me lately. It takes more than a minute to load a single page and just now navigating to post on this topic I've gotten the 504 Gateway Time-Out page every time. Once I get the 504 page I refresh and then it loads the actual page.
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Re: Log of site issues

Postby snubspaw » Wed Jun 17, 2020 10:28 pm

Same for me. I've noticed it being slow over the last couple days. I haven't gotten an error message (yet) though. From the index to here it took a solid 50 seconds to load.

EDIT: So far, (for me) it looks like it's trending at a 50 second load time for each page. It took 1 minute 40 seconds to get to where I could edit this post.
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Re: Log of site issues

Postby bookworm » Thu Jun 18, 2020 6:43 pm

It's nowhere near that slow for me; but we have definitely lost the performance boost we were enjoying for a while.
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Re: Log of site issues

Postby Catspaw » Thu Jun 18, 2020 7:42 pm

Yes, same here. The last three days have been painfully slow.
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Re: Log of site issues

Postby bookworm » Fri Jun 19, 2020 9:11 am

Huh, it's really that bad for you too? Usually I seem to be one of the ones with the longer lags when we're having issues, but this time apparently I have it better. This isn't 'painful' and it's definitely not borderline unusable as Penguin and snubs are experiencing; for me the site is still perfectly functional there's just a noticeable delay from how it normally responds. Not one big enough to be an issue in any way, it's just noticeable.

I wonder why it wouldn't be as bad for everyone, it would seem like if something is wrong the results should be fairly similar for all trying to access.
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Re: Log of site issues

Postby Smaug the Dragon » Fri Jun 19, 2020 10:37 am

I haven't noticed any issues myself, though I got an error when I tried logging out the other day. But by then I was logged out so I didn't care. :shrugs:
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Re: Log of site issues

Postby Danadelfos » Fri Jun 19, 2020 12:12 pm

Yeah, I would have to agree that it's pretty slow to load lately. 50-60 seconds per page load.
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Re: Log of site issues

Postby KnittingFun14 » Fri Jun 19, 2020 1:47 pm

The same thing that's happening with Pengwin is happening to me. I'll get the 504 Gateway Time-Out page too and it's painfully slow.

However, I will have spurts when it'll work just fine.
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Re: Log of site issues

Postby Catspaw » Fri Jun 19, 2020 6:35 pm

Right now things are the normal fast speed for me. :D I hope that will be true for others as well!
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Re: Log of site issues

Postby Eugenepaw » Sun Jun 21, 2020 3:52 am

I really have no clue what was causing this issue, but I'm thinking it has something to do with the older version of software that we're running. It seemed to be mostly affecting myself and snubs while we were logged in but not logged out, which is weird. I tried fiddling with a few things, but it only seemed to be back to some resemblance of "normal" today. Glad that it's working for you, Catspaw! :D Hopefully it's back to normal for everyone else as well! If it isn't, either post here or contact me via the tech support page so I know whether to keep working on this issue.

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DanP740 wrote:Is there a way to add the social networks that have popped up since Facebook, especially since most of the options aren't really around anymore?

I'm sure there is (looks at Eugene), but that's something that would likely happen when the ToO gets updated.

Indeed, we can totally add other social networks for people to include on their profiles. However, I agree with snubs that it should be left for when we upgrade the site in the coming months. :)
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Re: Log of site issues

Postby snubspaw » Sun Jun 21, 2020 2:04 pm

It's been loading much faster now for me. So that's good! \:D/
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Re: Log of site issues

Postby ByeByeBrownie » Sun Jun 21, 2020 2:25 pm

snubspaw wrote:It's been loading much faster now for me. So that's good! \:D/

Same here! \:D/
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Re: Log of site issues

Postby Danadelfos » Sun Jun 21, 2020 4:12 pm

Yes, everything is working gr8!
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Re: Log of site issues

Postby bookworm » Sun Jun 21, 2020 5:08 pm

It's definitely back to normal now and that's possibly a result of something you tweaked Eugene, but if a clear cause and effect don't stand out I wouldn't look too hard into it - over the past several years where no techs were around to actively respond to issues in real time we've had several instances where randomly for a week things would start lagging when nothing had been changed to start causing a problem, it just happened, and after time it just as randomly started working again with nothing having been changed to attempt a fix. :shrugs:
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Re: Log of site issues

Postby Eugenepaw » Tue Jun 23, 2020 1:45 am

So interesting. I really don't know if my efforts made any difference, but I won't question it as you suggest, bookworm. :lol: Let's take the win. The ToO lives another day!! Long live the ToO!! :virus:
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Re: Log of site issues

Postby Pengwin » Fri Jun 26, 2020 11:29 am

Whatever the reason I'm so glad I can now log in without long wait times! :D
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